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Japanese Business Etiquette

A practical guide to success with the Japanese

by Diana Rowland

Warner Books, 1985

Category: Global Business

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Japanese Business Etiquette
When “yes” only means ‘I’m listening’ -- to be accepted by the Japanese, learn their codes, their body language, their behavior, and the two ways they tell the truth.

In this summary you will learn

  • How to do business with the Japanese
  • Why etiquette is so important to them
  • Why “yes” and “no” are two of the most complicated words in Japanese culture

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Why you should read Japanese Business Etiquette

Diana Rowland has written the classic guide to Japanese business etiquette and to the impact of Japanese culture on business and social interaction. Extremely thorough and fascinating, this guide covers all the traditions you need to understand to do business with the Japanese, in Japan or around the world. A good read even if you are just culturally curious, the book includes Japanese office layouts, diagrams showing where business guests should sit around the dinner table, and information on interpreting gestures at business meetings. Rowland covers the business and social roles of women and the difference between the real truth and the public truth. The book’s final 50 pages provide a wide range of helpful, general resources, including important phone numbers and a glossary. getAbstract recommends this book to anyone doing business with the Japanese, anyone who plans to visit Japan for business or pleasure, and anyone who’s just curious.

About the Author

Diana Rowland, a United States native with more than 25 years experience working with the Japanese, lived in Japan for a number of years. She subsequently worked as the assistant to the president of a Japanese trading company at its California branch. She speaks fluent Japanese. Now based in San Diego, she is an independent consultant providing training and consultation for U.S. and Japanese corporations on effective cross-cultural business dealings.


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