Results

How to Assess Performance, Learning, and Perceptions in Organizations

by Richard A. Swanson and Edward F. Holton III

Berrett-Koehler, 1999

ISBN: 9781400098392
Pages: 282

Category: Human Resources

In this summary you will learn

• What the Results Assessment System is and how to apply it
• How to measure and assess performance and learning
• Why it is important to pay attention to employee and stake-holder perceptions

Why you should read Results

Richard A. Swanson and Elwood F. Holton, III, based this book on valuable material drawn from various organizations’ positive reactions to their Results Assessment System. However, the book’s writing actually obscures the value of their material and method. This would be just a subjective matter of style if the book were dull and boring. But that is not the case. The writing is disjointed and unclear, severely handicapping the reader’s ability to discern much of what the authors are trying to convey. Nevertheless, getAbstract recommends that human resources professionals all pick up this book, simply to extract the authors’ system for measuring employee performance and learning. The system itself is - the creators should thank their lucky stars - a much more valuable resource than this documentation of its logistics and performance.

About the Authors

Richard A. Swanson is an expert on organizational change, human resources development, the analysis and evaluation of work behavior, and financial analysis. The author of six books, Swanson is a professor and director of the Human Resource Development Research Center at the University of Minnesota and a senior partner in Swanson & Associates, Inc. Elwood F. Holton, III, the author or editor of seven previous books, is an associate professor at Louisiana State University and president of the Academy of Human Resources Development. Both authors have served as consultants to major organizations, agencies and universities.

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