Navigation überspringen

Zusammenfassungen zum Thema Kunden & Service

Klassiker Mein Reisepaket Wissenspakete
Zu den Kategorien
Alle anzeigen 1–21 / 94
A Complaint Is A Gift A Complaint Is A Gift

Janelle Barlow and Claus Moller

Berrett-Koehler, 1996

(7)

A Complete and Balanced Service Scorecard A Complete and Balanced Service Scorecard

Rajesh K. Tyagi and Praveen Gupta

FT Press, 2008

(8)

Achieve Sales Excellence Achieve Sales Excellence

 

Howard Stevens and Theodore Kinni

Platinum Press, 2006

(8)

America's Service Meltdown America's Service Meltdown

 

Raul Pupo

Praeger, 2010

(7)

Bag the Elephant! Bag the Elephant!

 

Steve Kaplan

Bard Press, 2005

(8)

Beating the System Beating the System

Russell L. Ackoff and Sheldon Rovin

Berrett-Koehler, 2005

(7)

Best Practices Best Practices

Robert Hiebeler et al.

Simon & Schuster, 1998

(9)

Blog Marketing Blog Marketing

Jeremy Wright

McGraw-Hill, 2005

(8)

Branded Customer Service Branded Customer Service

Janelle Barlow and Paul Stewart

Berrett-Koehler, 2004

(6)

Broken Windows, Broken Business Broken Windows, Broken Business

Michael Levine

Warner Books, 2005

(8)

Build It Big Build It Big

 

Direct Selling Womens Alliance

Kaplan Publishing, 2005

(7)

Build Your Customer Strategy Build Your Customer Strategy

 

James G. Barnes

John Wiley & Sons, Inc., 2006

(8)

Chief Customer Officer Chief Customer Officer

Jeanne Bliss

Jossey-Bass, 2006

(7)

Clued In Clued In

 

Lewis P. Carbone

FT Prentice Hall, 2004

(8)

Complaint Management Complaint Management

Wolfgang Seidel and Bernd Stauss

Thomson South-Western, 2005

(8)

Creating Customer Evangelists Creating Customer Evangelists

 

Ben McConnell and Jackie Huba

Dearborn, 2003

(7)

Creating Do-It-Yourself Customers Creating Do-It-Yourself Customers

 

Peter C. Honebein and Roy R. Cammarano

Thomson/South-Western, 2005

(7)

Customer Capitalism Customer Capitalism

Sandra Vandermerwe

Nicholas Brealey Publishing, 1999

(7)

Customer Care Excellence Customer Care Excellence

 

Sarah Cook

Kogan Page, 2008

(7)

Customer Culture Customer Culture

Michael D. Basch

FT Prentice Hall, 2002

(6)

Customer Experience Management Customer Experience Management

 

Bernd H. Schmitt

John Wiley & Sons, Inc., 2003

(9)

1–21 / 94

Business-Kategorien

Sprachen