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Ackoff's Best
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Russell L. Ackoff
John Wiley & Sons, Inc., 1999
 (8)
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Alignment
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Robert S. Kaplan und David P. Norton
Schäffer-Poeschel, 2006
 (7)
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Benchmarking
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Gunnar Siebert und Stefan Kempf
Hanser, 2002
(8)
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Best Practices
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Robert Hiebeler u. a.
Midas Management Verlag, 2011
 (9)
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