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Powerful Conversations

How High Impact Leaders Communicate

by Phil Harkins

McGraw-Hill, 1999

Category: Career & Self-Development

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Powerful Conversations

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In this summary you will learn

  • Why good communication is not easy
  • How to develop strong communication skills
  • Why trust is an important aspect of successful conversations

Why you should read Powerful Conversations

When you talk, do people listen? Communicating effectively is essential in the business world. It is the first step in the path toward leadership. While other business books discuss leadership as a whole, this one focuses in on one of the most basic - and often overlooked - prerequisites to leadership: excellent communication skills. While most of the suggestions presented in Powerful Conversations seem like simple common sense, the book does get you to focus on critical points that you probably take for granted, like building trust, preparing in advance for potentially touchy conversations and actually listening to what other people say. In addition, it offers some helpful conversational strategies and pointers for determining when your meeting is heading south. getAbstract recommends this book to executives in leadership positions, who will be reminded to brush up on their conversational style and delivery, and to business people and students looking to talk their way to the top.

About the Author

Phil Harkins is president of Linkage, Inc., a global organizational development company he founded in 1988. Prior to creating Linkage, he held both domestic and international senior management positions at Keane, Inc. and Raytheon Co. Harkins and Warren Bennis, who wrote the book’s introduction, co-chair Linkage’s Global Institute for Leadership Development. Much of the material used in Powerful Conversations was formulated while studying with Chris Argyris of Harvard University.

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taylor dang November 2, 2011

What a great abstract! The summary of the different types of communications and the effects various obstacles have on these conversations really nailed it for me. These are exactly the type of information we all need to read and learn to better our relationships between a leader and a group, and between everyone within a group. Until we capture the issues surrounding "bad conversions" we would not get anywhere, and the accumulated frustrations would damage a team, and essentially fail a company's goals and objectives.