Summary of The Power of a Positive No

How to Say No and Still Get to Yes

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The Power of a Positive No book summary
Great managers and negotiators can say no so that it sounds like yes– and that’s an indispensable skill.

Rating

8 Overall

8 Applicability

7 Innovation

7 Style

Review

Imagine that you are a police department’s hostage negotiator. An armed man who has just lost his job is holding his wife and children hostage in their barricaded home. He threatens to kill his family and himself unless the authorities turn over the boss who fired him so he can “administer fiery justice.” How do you tell this potential murderer no without jeopardizing everyone in the house? The professionals who negotiate during such extreme situations know how to refuse in such a way that no one gets hurt. That’s a useful skill, even when lives are not at stake. William Ury, head of Harvard’s Global Negotiation Project, has negotiated agreements that have ended bloody conflicts around the world. Here, he outlines a nimble strategy for delivering a “Positive No” in every situation. This approach enables you to be firm about your values and state your opinions without alienating others. getAbstract suggests this book to anyone who has to deliver an occasional no and make it stick.

In this summary, you will learn

  • How to say no without offending people
  • How to take a firm stand and get others to agree with you
  • How to stick to your response
  • Why you should always have an alternative plan
 

Summary

No, Thanks. I’d Rather Not Die from Your Blue Plate Special
A senior executive had to spend a lot of time on the road. As a result, he ate many of his meals in restaurants. He suffered from a heart condition so serious that eating oil or butter could have killed him. Every time he ordered...
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About the Author

William Ury heads Harvard University’s Global Negotiation Project. He is the co-author of Getting to Yes, and a leader in the global “e-Parliament,” designed to advance democracy by developing an ongoing international forum to address global problems.


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Contained in Knowledge Pack:

  • Knowledge Pack
    Saying No!
    Real stress happens when your heart says NO and your mouth says YES. How to say "No" when you really want to.

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