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Behind the Cloud

The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company – and Revolutionized an Industry

by Marc Benioff and Carlye Adler

Jossey-Bass, 2009

Category: Concepts & Trends

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Behind the Cloud

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In this summary you will learn

  • How Salesforce became an industry leader
  • How the company’s business strategies, captured in nine “playbooks,” can help your firm advance

Why you should read Behind the Cloud

Salesforce redefined customer relationship management (CRM) applications – and the entire enterprise application industry – for the 21st century. The forward-looking company provides businesses with software in a remarkably efficient manner: online, “without the complexities of installation, maintenance and constant upgrades.” In this book, Salesforce founder and CEO Marc Benioff and journalist Carlye Adler tell the absorbing, often quirky, Salesforce story, from start-up to global expansion and beyond. Even better, they break this singular tale down into a series of discrete, highly valuable business lessons. getAbstract agrees with Dell founder Michael Dell that Benioff and Adler’s new volume is “the playbook for Enterprise 2.0.” Entrepreneurs and business leaders can learn much from this instructive company history.

About the Authors

Marc Benioff is chairman and CEO of Salesforce, which BusinessWeek ranked as one of the “Top 100 Most Innovative Companies” in 2006. Carlye Adler is a journalist and writer.

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Andrew Jeffs June 29, 2011

Valuable information for any entrepreneur.