Streetlights and Shadows

In this summary you will learn

• What many people believe about making decisions
• How experts make decisions in complex situations
• How to make better decisions

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Why you should read Streetlights and Shadows

In 1998, Gary Klein gave readers Sources of Power, a thoughtful, innovative consideration of how to make decisions in complex situations. Here, he returns to the same subject in even greater depth. Klein has spent decades studying and interviewing people, such as firefighters, soldiers and pilots, who make decisions in complicated, shifting, high-stakes circumstances. He discusses what most people believe about making decisions, and shows how they err...some of the time. In ambiguous, unknown settings or under complex conditions, people tend to simplify until their beliefs become dangerous. This entertaining book grapples with many of life’s more challenging situations. As a result, getAbstract recommends Klein’s insights to leaders, trainers and anyone who must make more effective decisions in crises.

About the Author

Research psychologist Gary Klein, author of Sources of Power, is a senior scientist at Applied Research Associates.