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How Email Became The Most Reviled Communication Experience Ever
Article

How Email Became The Most Reviled Communication Experience Ever

Email wasn't always a source of fear and loathing. What happened? And what can we do about it – really?

Fastcodesign, 2015

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Editorial Rating

8

Recommendation

Email, tech writer John Pavlus explains, tries to do too many things at once: People use it to manage projects, keep track of tasks, have discussions, transfer files and edit documents – sometimes all in one email chain. In the end, it doesn’t do any one of these jobs particularly well. Pavlus explains how emails became a constantly anticipated and frequently hated means of communication, and tells you what you can do about it. getAbstract recommends taking this article’s advice if you harbor a love-hate relationship with your inbox.

Take-Aways

  • In its beginning, scientists and engineers designed email as a simple way for programmers to communicate.
  • The World Wide Web, the BlackBerry and the iPhone successively increased usage and availability of email.
  • Many people can’t refrain from checking their email, but, at the same time, hate that urge.

About the Author

John Pavlus is a writer and filmmaker focusing on science, tech, and design topics. His writing has appeared in Wired, Scientific American, Technology Review and other outlets.