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Designing the Smart Organization

How Breakthrough Corporate Learning Initiatives Drive Strategic Change and Innovation

by Roland Deiser

Jossey-Bass, 2009

Category: Human Resources

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Designing the Smart Organization
Learning is an essential part of the 21st-century corporation. Are you ready to learn, teach and change as a result?

In this summary you will learn

  • Why learning is essential to organizational success
  • How learning must change
  • How different learning tactics have energized 10 major organizations

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Why you should read Designing the Smart Organization

Roland Deiser, founder of the European Corporate Learning Forum, makes informed, interesting points about all aspects of learning in this intriguing, useful book. Some of his charges against “traditional” learning may seem like straw man attacks that he sets up just to knock them down, but his objectives are clear. For instance, he criticizes classroom learning as distinct from the real world – and removed from ethical consideration and action – in order to say that it should be the opposite. Likewise, some of his distinctions among levels of learning (such as “political” or “social” learning) impel analysis, as he says, but may not matter as much in practice. Such caveats aside, much of what Deiser offers is exciting. He starts with a multistage theoretical overview of learning, especially learning in the corporate environment, then moves on to discuss 10 cases studies. Each of these differs wildly from the next, demonstrating evocative possibilities and challenges in corporate learning. Readers are sure to find inspiration and possible models in these case studies. getAbstract recommends Deiser’s book to CEOs, trainers, HR personnel and other executives who want to foster learning.

About the Author

Roland Deiser is founder and executive chairman of the European Corporate Learning Forum. He is a senior fellow at the University of Southern California’s Annenberg School.


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