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Key Skills for Professionals
Book

Key Skills for Professionals

How to Succeed in Professional Services

Kogan Page, 2013 more...


Editorial Rating

7

Qualities

  • Applicable

Recommendation

Two consultants and two attorneys wrote this manual for professional services providers. Emphasizing how your behavior defines your business, the authors discuss basic financial information, plus how to network, negotiate, communicate, develop better speaking and writing skills, manage your time, conduct performance evaluations, and handle other aspects of professionalism. They cover a little something for everyone and much of their welcome guidance is not specific to creating a professional services firm. Instead, this manual provides basic, sound advice to help you manage any client-oriented business. getAbstract recommends this thorough, basic primer to anyone launching a client-first firm, or to beginners in professional services.

Take-Aways

  • A professional services business exists to serve its clients.
  • Examine your financial situation carefully. Curb expenses, develop basic accounting knowledge, create a budget and maintain sufficient cash flow to operate.
  • Make your deadlines, stay organized, communicate clearly, supervise your people carefully and maintain the relevant expertise your clients seek.

About the Authors

Alan Pannett is CEO of fresh professional development ltd, Shalini Sequeira is a learning and development specialist, Andrew Dines, MBA, is a management consultant, and Andrew Day is an author and scriptwriter.