Leading Through Conflict

How Successful Leaders Transform Differences into Opportunities

by Mark Gerzon

Harvard Business Review Press, 2006

Summarized by permission of Harvard Business School Press
Copyright 2006 Mark Gerzon
ISBN: 9781591399193
Pages: 273

Category: Leadership & Management

In this summary you will learn

• How to identify the causes and consequences of conflict
• How to exercise leadership in a conflict
• How to use eight principles of mediation to solve conflicts

Why you should read Leading Through Conflict

getAbstract highly recommends this outstanding contribution to the literature of leadership. Author Mark Gerzon offers not just a how-to guide for resolving conflict, but a handbook for changing the way leaders think about it. The author doesn't fear being opinionated and is clearly an idealist. Yet, his idealism is strongly grounded in, though not limited by, the practical. This is a guide to action, not a theoretical discourse. Many of the tools Gerzon identifies and describes have much broader application than just organizational conflict management. Indeed, leaders who thoroughly master such mental dispositions as "integral vision" and "presence" can do more than solve conflicts; they can help prevent them.

About the Author

Mark Gerzon, president of the Mediators Foundation, specializes in helping leaders of conflicted groups and organizations. He is founder and co-director of the Global Leadership Network. His books include A House Divided and Listening to Midlife.

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