Summary of Thinking For a Living
How to Get Better Performances and Results from Knowledge Workers
Harvard Business Review Press, 2005 more...
Copyright © 2005 Thomas H. Davenport. Summarized by permission of Harvard Business School Press
The best way to manage knowledge workers is to be one, to see what works and to adapt systems to your specific tasks.
This is a fine, occasionally frustrating book. It is frustrating for the same reason that it is so badly needed: business is just starting to figure out what it means to compete in a knowledge-based economy. Knowledge work is tremendously important, but only partially understood. This volume, which mixes practical advice with worksite studies, is a good stepping stone toward comprehending knowledge work and the people who accomplish it. Author Thomas H. Davenport is honest enough to admit what isn’t known, however he delivers what is known clearly. He explains various organizational schemes that are applicable, but not rigid. He provides examples, sharing personal and organizational stories that illustrate both success and failure in knowledge work. getAbstract warmly recommends this book to knowledge workers, those who manage knowledge workers and business leaders who are planning for the future.
In this summary, you will learn
- Who knowledge workers are
- Why they are important
- How to manage them in their various roles
About the Author
Thomas H. Davenport has edited, written or co-written 10 books, including Working Knowledge: How Organizations Manage What They Know. He co-authored Information Ecology and The Attention Economy. He holds the President’s Chair in Information Technology and Management at Babson College.
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