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Office Lean
Book

Office Lean

Understanding and Implementing Flow in a Professional and Administrative Environment

Routledge, 2019 more...


Editorial Rating

8

Qualities

  • Analytical
  • Applicable
  • Concrete Examples

Recommendation

Operations expert Ken Eakin suggests using lean management techniques to help your employees meet their goals and to focus your company on its customers. Lean relies on two principles: Continuity allows employees to complete their assignments with little interruption; balance helps their work flow at an even pace. Lean managers can harness continuity and balance to deliver higher value to customers more quickly. This solid, informative book isn’t an easy read, but it provides substantial value for managers who want to shape their organizations into systems that produce results.

Take-Aways

  • The hierarchical organizational model originated in the 19th century.
  • Conventional management models don’t function well in an economy dominated by intangible products.
  • Systems change how people behave; information does not.

About the Author

Ken Eakin works as Senior Advisor of Operational Excellence at Export Development Canada.


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