Sian Townson
Manage AI Bias Instead of Trying to Eliminate It
To remediate the bias built into AI data, companies can take a three-step approach.
MIT Sloan Management Review, 2023
Aperçu
You can’t eliminate bias in AI systems. Learn to manage it instead.
Recommendation
Increasingly, businesses are turning to AI systems to automate their processes, data analysis and interactions with employees and customers. As a result, fairness has emerged as a knotty problem. AI systems inherently reflect and perpetuate the pervasive bias in data sets – a flaw that has no mathematical solution. In succinct and implementable fashion, AI risk governance expert Sian Townson recommends a three-phase approach to manage AI systems’ intractable biases.
Summary
About the Author
Sian Townson is an expert in AI risk and governance frameworks and holds a doctorate in mathematical modeling from Oxford University. She currently works as a partner for the global consultancy, Oliver Wyman.
Comment on this summary