How It Works

Frequently Asked Questions

How do you guarantee quality?
We strive for editorial excellence. Our summaries are prepared by a world-class team of business writers and editors. Our writers' work is also published in The New York Times, Fortune, Financial Times, BusinessWeek and in other leading publications in the U.S. and in Europe. To ensure the highest quality, the summaries are then sent to the publisher or book author for approval.

Can I buy a single summary?
Due to legal agreements with our publishing partners, we are not permitted to sell single summaries. We offer free sample summaries on our Web site, which you can download at your leisure.

If I like the summary, how can I buy the book?
getAbstract is not a book retailer. If you are interested in buying a copy of a book we have summarized, click on the link provided at the bottom of the page. A pop-up window will appear and direct you to an online store where you can purchase the book.

Will the service work on my mobile?
Yes. To browse the library on your BlackBerry go to: mobile.getabstract.com
To browse the library on your iPhone go to: www.getabstract.com

I have a Kindle. How do I use it?

1. Make sure that you have registered your Kindle at Amazon.com. Log in to your Amazon account and go to "Your Kindle approval e-mail list"; then enter @getabstract.com as authorized e-mail address.
2. Log in to your getAbstract account. Under "My Account" scroll down to "Amazon Kindle" and enter your Kindle e-mail address.
3. If you want, you can receive your weekly summary on your Kindle: Under "Personalized Summary Service" check the box labeled "Amazon Kindle".

How many summaries can I download?
With the Business Gold subscription, you can download as many summaries as you like. With the Silver subscription, you can manually download 4 summaries of your choice. The remaining 26 summaries will be sent to you automatically every other week. Please note that for piracy protection, the number of downloads is limited to 100 summaries within 24 hours. Click to learn about our subscription plans.

How soon will I get the summary?
You will receive the summary you've selected immediately after choosing your desired download format.

Does getAbstract offer RSS Feeds? How can I avail of them?
Yes! Our "Best of..." RSS Feeds alert you to the latest and greatest business book summaries the minute they are available online. getAbstract is the only summary provider with this service. We offer the following Feeds:

• Newest Summaries
• Editor's Recommendation
• Best of Leadership & Management
• Best of Sales & Marketing
• Best of Strategy
• Best of HR
• Best of Finance
• Best of Career & Self Development

To find out more and to select the ones you like, click on the RSS Feeds link on our Web site.

Are the summaries protected by copyright?
Yes, they are protected under U.S. and international copyright law. As a customer, you are entitled to make one copy for your personal use. However, we realize that our summaries are so valuable that you may wish to give additional copies to your friends. While we do not condone this, we know we cannot completely control it either. Please encourage your friends to purchase their own subscriptions. After all, they should receive the same benefits and pleasure that you do from your Personalized Summary Service.

Does getAbstract provide a money-back guarantee?
You can cancel your subscription and receive a full refund within the first thirty (30) days provided you have not downloaded more than seven (7) summaries.

How long does it take for my Frequent Flyer Miles to appear on my account?
It may take up to 30 days for the points from our airline partners, Lufthansa and Delta Airline, to be credited to your account. If it takes longer, please contact the airline directly, use the support page.

Why do I not receive my summaries?
Have you checked your spam filter or junk mail box? You can also try to switch the delivery format from HTML to plain text, as plain-text e-mails usually pass safely through the spam filter. Ask your IT department whether they have set up restrictions on incoming e-mails from outside the United States, as our product originates in Switzerland. They can alter the system settings to grant our e-mails access to your inbox.

How do I make changes to my personal profile?
Log in to your account. Click on "My Account" on the top right-hand corner. Click on "change my profile" and choose from our array of topics.

Can I change my e-mail address and password?
Yes. Log in to your account. Click on "My Account" and scroll down to "E-mail address and password." Enter your new e-mail address and click "Update." To change your password, follow the same steps.