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Beyond the Balanced Scorecard

Mark Graham Brown

Productivity Press, 2007

(7)

Learn to use improved measures to get better information from balanced scorecards.

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The Balanced Scorecard

Robert S. Kaplan and David P. Norton

Harvard Business Review Press, 1996

(9)

Read the book that started the “Balanced Scorecard” revolution, and learn how to "translate strategy into action."

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Strategy Maps

Robert S. Kaplan and David P. Norton

Harvard Business Review Press, 2004

(9)

For a unified strategy, graphically chart financial, internal, educational and customer goals to align their priorities.

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David P. Norton and Robert S. Kaplan

Harvard Business Review Press, 2000

(8)

Creating a company that focuses on strategy requires total involvement in planning, implementation and review.

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Balanced Scorecard