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Assertive Communication Skills

Stand up and be heard - master the business advantage of clear, articulate, forceful speech.

Knowledge Packs
Comebacks at Work Comebacks at Work

Kathleen Kelley Reardon and Christopher T. Noblet

HarperBusiness, 2010

(8)

Control your workplace conversations. Learn to respond so pushy co-workers treat you better.

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Win at Work! Win at Work!

 

Diane Katz

John Wiley & Sons, Inc., 2010

(8)

Learn how to resolve workplace conflicts in eight simple steps.

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Increase Your Influence at Work Increase Your Influence at Work

 

Richard A. Luecke and Perry McIntosh

AMACOM, 2010

(7)

How to navigate the tricky shoals of workplace power struggles

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Failure to Communicate Failure to Communicate

 

Holly Weeks

Harvard Business Review Press, 2008

(8)

If your work life is threatened by a communications breakdown, learn how to handle even the most difficult conversations.

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