Customer Service Companies
For these companies the customer is king. Their success proves them right.
The way you treat your employees is how they will treat your customers.
Use the Ritz-Carlton model to see how being service-oriented boosts your bottom line.
Like the blacksmith that founded the company, John Deere follows its own way: make good machines, hew to solid values.
If it absolutely, positively has to get there on time, work like hell to build a great system and then constantly innovate.





