getAbstract

Nirmalya Kumar and Jan-Benedict E.M. Steenkamp

Harvard Business Review Press, 2007

(8)

House brands used to mean cheap generics; now private-label goods outsell many well-known products. How can you compete?

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Top Man

Andy Forester and Stewart Lansley

Aurum Press, 2005

(8)

British retail giant Philip Green made billions, but has he also earned respect among the moguls and the fashionistas?

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Winning at Retail

Willard Ander and Neil Stern

John Wiley & Sons, Inc., 2004

(7)

To survive, today's retailers must be best at one of these: low prices, easy shopping, fast service, choice or fashion.

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Scoring Points

Clive Humby et al.

Kogan Page, 2004

(8)

British grocer Tesco uses its loyalty program to get customer info, and uses that to change behavior and boost profits.

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Retailing