Skip navigation

Courier Services

UPS, FedEx and smaller services that move packages between neighborhoods and around the world compete in a booming industry. If you absolutely, positively have to read about it by morning...start here.

Knowledge Packs
Big Brown Big Brown

 

Greg Niemann

Jossey-Bass, 2007

(8)

UPS set out to be the world's best delivery service – big ambition for a bunch of folks in dowdy outfits and brown trucks.

Download Summary:      PDF    Mobi    ePub    Palm    Mobile PDF    Kindle    Audio

Driving Change Driving Change

 

Mike Brewster and Fred Dalzell

Hyperion, 2007

(8)

To be a world leader, some companies invent new products. Others, like UPS, reinvent themselves.

Download Summary:      PDF    Mobi    ePub    Palm    Mobile PDF    Kindle    Audio

Changing How the World Does Business Changing How the World Does Business

 

Roger Frock

Berrett-Koehler, 2006

(8)

Get the insider's story about how an exciting, forward-thinking start-up beat the odds to pioneer an entirely new industry.

Download Summary:      PDF    Mobi    ePub    Palm    Mobile PDF    Kindle    Audio

FedEx Delivers FedEx Delivers

Madan Birla

John Wiley & Sons, Inc., 2005

(7)

If it absolutely, positively has to get there on time, work like hell to build a great system and then constantly innovate.

Download Summary:      PDF    Mobi    ePub    Palm    Mobile PDF    Kindle