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Effective Communication

How to say what you mean: Do people hear the message you intend to convey? Learn to penetrate their filters and preconceptions, and make your point persuasively.

Knowledge Packs
Body Language in Business Body Language in Business

 

Adrian Furnham and Evgeniya Petrova

Palgrave Macmillan, 2010

(7)

Become fluent in nonverbal communication by understanding body language – your own and other people’s.

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Communication Catalyst Communication Catalyst

Mickey Connolly and Richard Rianoshek

Kaplan Publishing, 2002

(7)

Talk, talk, talk: Find out how the underestimated art of conversation can lead to profitability.

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How To Say It for First-Time Managers How To Say It for First-Time Managers

Jack Griffin

Prentice Hall Press, 2010

(8)

Managers who cannot communicate effectively cannot manage effectively.

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Everyone Communicates, Few Connect Everyone Communicates, Few Connect

 

John C. Maxwell

Nelson Publishers, 2010

(8)

John C. Maxwell has a fine time sharing stories and quotes that will help you build better connections.

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