The Black Book of Outsourcing

How to Manage the Changes, Challenges, and Opportunities

by Douglas Brown and Scott Wilson

		Publisher: John Wiley & Sons, Inc. Pub. Date: 2005 ISBN: 9780471718895 No. pages: 384 Category: IT, Production & Logistics Sample the audio version of The Black Book of Outsourcing

In this summary you will learn

Why outsourcing has become such an important economic trend
What to consider when outsourcing
What benefits and drawbacks outsourcing offers your company and your career

Why you should read The Black Book of Outsourcing

Authors Douglas Brown and Scott Wilson offer a good, elementary introduction to outsourcing. They present a comprehensive survey of how to decide whether to outsource and how to select an outsource vendor, deal with contract negotiations and prepare for the reality behind the hype of outsourcing. Many business readers may be surprised to learn that, notwithstanding the great difference in pay between Indian and American engineers (for example), first-year savings on outsourcing contracts may be as little as 15%, and company productivity may fall by this amount or more because of the time you must invest in knowledge-transfer and training. The book includes a lengthy directory of firms involved in outsourcing services and provides several chapters to guide employees who are facing the possibility of having their jobs outsourced. getAbstract.com recommends this book to managers whose companies are considering outsourcing and to those who hope for careers in the burgeoning outsourcing industry.

About the Authors

Douglas Brown and Scott Wilson co-founded the Outsourcing Management Institute.

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