Outside In: The Power of Putting Customers at the Center of Your Business

This book is an excellent resource and demonstrates the importance of a holistic strategy for putting the customer at the center.

Submitted by NANCY FLYNN

Harley Manning, et.al., Brilliance Audio, 2012-08-28
ISBN: 9781469207421



  Being reviewed
Submitted by NANCY FLYNN
January 22, 2018

Reviewed by Koni Gebistorf
March 22, 2018

After considering what we already have in our library and what our demands are at present, we've concluded not to summarize your suggestion. Sometimes we have to turn down even very good suggestions because they don't quite fit into any of our library's categories, because we've already covered the topic extensively, because the suggested content is too old (we focus on releases from the current year), or because we are unable to summarize this content due to legal restrictions. We thank you for your understanding. Please also understand that due to the amount of suggestions we get, we can't elaborate in detail on why we've decided against a particular one, but rest assured that we examine them all diligently.