Thumbnail

Outcomes Over Output: Why customer behavior is the key metric for business success

How using outcomes can create focus and alignment, putting the customer at the center as opposed to business goals

Submitted by Eduardo Olvera

Joshua Seiden, Independently published, 2019-04-08T00:00:01Z
ISBN: 9781091173262
Language:English

Actions

  Being reviewed
Submitted by Eduardo Olvera
May 19, 2020