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Future Training: A Roadmap for Restructuring the Training Function Paperback – June 5, 1995

by James S. Pepitone (Author)

4.5 3 ratings

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Examine the future challenging role of corporate training and development- from a top management perspective. Transform the training department into a credible source of sustainable competitive advantage. Capitalize on the untapped potential to leverage the human capital investment.

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Review

The audiences for this book are Training Managers and Training Practitioners. The purpose of Future Training is to put many of the theories, concepts, and practices used to explain work-related aspects of human behavior, learning, performance, and productivity into perspective. This book "offers managers and practitioners a somewhat more integrative alternative that takes up the full complexity of this subject and provides the reader with a guide for better understanding and for taking appropriate action through both a descriptive and prescriptive approach" (p. 14).

Future Training fulfills its purpose. The organization of the book is excellent. Pepitone convincingly lead the reader, almost inductively, to understand and embrace his ideas.

The book is divide into four parts. Part One provides a historic perspective on Training from the perspective of economic analysis. Part Two outlines a path for moving the training function "back to its roots,"-the goal of improving human performance. Part Three introduces a process for integrating the scientific knowledge that can be accessed to improve human behavior, learning, performance, and productivity to develop interventions that maximize the human component of business performance. Part Four focuses on transforming the training function into a source of competitive advantage.

Pepitone concludes his book with a chapter on consulting. Moving training back to its original purpose of improving performance will give training professionals more status when it demonstrate the value it adds to the company. Then trainers will be in a position to become consultants to the customers they serve and their customers will come to them to help determine direction. Becoming and remaining connected to the total organization is both the means and the end for the training function attempting to demonstrate value. The main benefit will be the mutual respect between the training function and its customers that comes from mutual understanding of what each does and contributes. (William W. Lee, EDS, Performance Improvement Quarterly) -- William W. Lee, EDS, Performance Improvement Quarterly

About the Author

James S. Pepitone is the retired Chairman and CEO of PEPITONE BERKSHIRE PIAGET Worldwide, an international management consulting firm. He specializes in performance improvement of human-dependent business operations and is considered a pioneer in the whole-system design of human work and organizations. Jim continues to consult, teach, research, and write.

Product details

Publisher ‏ : ‎ AddVantage Learning Press (June 5, 1995)
Language ‏ : ‎ English
Paperback ‏ : ‎ 250 pages
ISBN-10 ‏ : ‎ 0963582216
ISBN-13 ‏ : ‎ 978-0963582218
Item Weight ‏ : ‎ 14.4 ounces

Customer Reviews:
4.5 3 ratings

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James S Pepitone

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I am now the Managing Partner at DesignedWORK, consultants and advisors specializing in the design of knowledge work and people-dependent operations. We utilize a deep knowledge of the human sciences and years of experience to diagnose, design, and develop the human work systems on which knowledge work depends. This approach quickly and sustainably creates substantial increases in the engagement, performance, productivity, and retention of knowledge workers, while making day-to-day managing easier.

DesignedWORK was founded in 2002, and between 2002-2005, I volunteered nearly full-time to support development of the trans-disciplinary applied science "humaneering," which integrates and synthesizes our knowledge of human nature from primarily human science and other relevant disciplines into a productivity maximizing protocol for the design and management of human work.

This support continued through 2012, included consulting support to companies hosting the nonprofit Humaneering Institute's field trials of humaneering (both alpha and private beta releases). Then in Q1 2013, the nonprofit Humaneering Institute outsourced its technology transfer function for "humaneering" to DesignedWORK (www.designedwork.com).

While my books reflect some aspects of humaneering, none include today's latest release (Version 3 beta). Future Training (1995) boldly argues for advancing the corporate Training function with new capabilities in human work design and management, and shares knowledge from humaneering Version 2. Human Performance Consulting (2000), though unfortunately published without over 100 final edits in Gulf Publishing's rush to sell its book portfolio to Butterworth-Heinemann (now Routledge), pairs aspects of humaneering Version 2 with a new breed of internal consultant -- a science-based expert in applying human nature to advance human work design and management.

For the most up-to-date insight into Version 3 of humaneering and the leading edge of advancements in human work design and management, you may want to read the following articles freely available online:

“Work Reconsidered: Increasing productivity with humaneering” (Part 1)

Institute for Management Services – Journal of Management Services (Autumn 2014)

http://www.designedwork.com/materials/workreconsidered1.pdf

“Developing Low Performers to Improve Sales Performance”

People Development Magazine (blog – Jun 2014)

http://peopledevelopmentmagazine.com/develop-performance-improve-sales/

“New Methods Are Needed to Improve Corporate Recruiting Effectiveness”

Journal for Corporate Recruiting Leadership (Nov 2011) – with co-author Dr. Robert Wyatt

http://www.humaneeringinstitute.org/Materials/newmethods.pdf

“Hiring for ‘Fit’ Requires More Than Resumes, Job Descriptions, and Interviews”

Journal for Corporate Recruiting Leadership (Sep 2011) – with co-author Dr. Robert Wyatt

http://www.humaneeringinstitute.org/Materials/hiringforfit.pdf

“A Case for Humaneering”

Institute for Industrial Engineering – IIE Solutions (May 2002)

http://www.designedwork.com/materials/caseforhumaneering.pdf

There is additional knowledge under "Work Design" on the DesignedWORK website (http://www.designedwork.com), and please do not hesitate to contact me by email at james.pepitone@designedwork.com

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Rolf Dobelli

Scholarly report on overhauling corporate training

Reviewed in the United States on June 8, 2010

James S. Pepitone, a pioneer in the transformation of workplace training, wants companies to get their money's worth from this vital yet often ill-used activity. To that end, he developed "Humaneering," a training concept focused on helping workers attain top performance and productivity. Pepitone based his approach on synthesizing "more than 100 scientific laws, theories and models concerning human behavior, technology transfer, organizational learning, performance improvement, organizational productivity and managed change." Clearly, making this mix work is a bold, ambitious undertaking. Pepitone repeatedly warns that his book is difficult to read. This is not necessary. He is a strong writer and extremely knowledgeable, though perhaps too negative about current training. He presents a logical case for restructuring corporate training. Although he leaves programming specifics up to individual companies, he does provide clear, sensible reasons and goals for change. getAbstract believes that executives, corporate learning officers and training directors will benefit from his insights and suggestions.