Chip R. Bell
Creating Awesome Experiences Through Innovative Service
Chip R. Bell and John R. Patterson
How Your Customers Have Changed and What to Do About It
Ron Zemke and Chip R. Bell
The Art of Amazing Your Customers
Building Partnerships for Learning
Heather Shea and Chip R. Bell
Six Steps to Great Partnerships in Business and Life
Wie Sie dauerhafte Kundenbeziehungen aufbauen
Building Relationships That Last
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