Podcast

The Business of Learning

Building Psychological Safety in Learning Programs

Amy C. Edmondson

The Business of Learning Podcast, 2021

Get the Podcast

Read, Listen, or Discuss

Amazon Kindle Discuss

1×

Melden Sie sich an, um die Audiozusammenfassung anzuhören.

Editorial Rating

getAbstract Rating

Overview
Hot Topic
Inspiring

Recommendation

In this episode of The Business of Learning podcast, hosted by Training Industry’s managing editor Taryn Oesch DeLong and senior editor Sarah Gallo, Harvard Business School professor Amy Edmondson describes psychologically safe work and learning environments, and how to foster them. She outlines the skills leaders and teachers must cultivate to empower people to be creative, learn from mistakes and collaborate with one another. Businesses that offer psychological safety innovate more effectively and avoid costly, preventable failures.

Summary

Psychological safety empowers people to learn and develop.

Psychological safety creates a supportive environment for learning, creativity and innovation. Learners and employees feel safe to take risks in service of teamwork and excellence – especially when the broader climate is uncertain or challenging. They dare to ask questions, raise concerns, make mistakes and be candid without worrying about negatively affecting their work relationships.

Psychological safety is not about creating an environment where everyone acts “nice,” but rather about motivating participants to show kindness and respect toward one another. It encourages people to express their opinions candidly, because the underlying ethos is that everyone’s voice is worth hearing and everyone’s perspective has value.

In a psychologically unsafe environment, you notice hesitancy, reticence or nothing but happy talk. People seem afraid to speak up. They may relentlessly accentuate the positive and never share anything negative or critical. Even their body language can show that they’re uncomfortable with being forthcoming.

To thwart reticence, ...

About the Podcast

Amy Edmonson is Novartis Professor of Leadership and Management at Harvard Business School. She is the author of The Fearless Organization and six other books, as well as numerous articles and case studies. Podcast host Taryn Oesch DeLong is managing editor of digital content at Training Industry, where Sarah Gallo is a senior editor.

The Business of Learning

Building Psychological Safety in Learning Programs

Read, Listen, or Discuss

Editorial Rating

getAbstract Rating

Recommendation

Summary

Psychological safety empowers people to learn and develop.

About the Podcast

My Highlights

Comment on this summary

More on this topic

By the same author

Extreme Teaming

The Fearless Organization

Learners who read this summary also read

Building a Culture of Learning at Work

The 4 Stages of Psychological Safety

The Psychological Safety Playbook

Creating Psychological Safety

A Culture of Safety

Courageous Cultures

Related Skills