A review of

The Empathy Factor

Your Competitive Advantage for Personal, Team, and Business Success

Marie R. Miyashiro • Puddledancer Press • 2011

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The review below was first published in the getAbstract Journal on 11.07.2024.
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Applying Empathy

by David Meyer

Fortune 500 Consultant Marie Miyashiro explains the virtues of empathy and how to build an empathetic – and thus more effective – workplace.

Introducing empathy

Fortune 500 Consultant Marie Miyashiro – founder and president of Elucity Network Inc. – tells you how to introduce empathy into your business. She defines empathy as “the intention to create an emotional connection through human needs,” and presents it as a hallmark of unified organizations.

Connect with your own internal state, connect with others…and connect with [your] whole team. Marie R. Miyashiro

Empathy enables some significant changes. First, it empowers a company by developing connections among employees. When leaders extend empathy, they help their employees feel understood, find meaning in their work, and manifest positive change. However, if you manipulate – the opposite of empathetic behavior – your employees, you’re exploiting their fears and ignoring their needs, even if you are offering rewards as behavioral incentives. Unless you fulfill their needs, employees will lose interest in bribes and their work will stagnate.

The Empathy Factor

Your Competitive Advantage for Personal, Team, and Business Success

Applying Empathy

Introducing empathy

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