A review of

The Friction Project

How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Robert I. Sutton and Huggy Rao • St. Martin’s Press • 2024

Debater

The review below was first published in the getAbstract Journal on 24 de out. de 2024.
We’ve reviewed this title for you as we currently cannot offer a summary. We hope this expert review provides valuable insights in the meantime.

Friction or Not

by David Meyer

Robert I. Sutton and Huggy Rao explain how organizational friction works, for good or ill, and how to use it productively.

Stanford University organizational researcher and management professor Robert I. Sutton and Stanford Graduate School of Business organizational behavior professor Huggy Rao argue that positive friction spurs thoughtful decision-making while negative friction may hobble productivity, collaboration, and communication.

Sutton also wrote Good Boss, Bad Boss, The No Asshole Rule, and other business books including the upcoming A**hole Survival Guide: How to Deal With People Who Treat You Like Dirt.

The Friction Project

How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Friction or Not

My Highlights

Comment on this review

More on this topic

By the same authors

The No Asshole Rule

Scaling Up Excellence

Good Boss, Bad Boss

Weird Ideas That Work

Learners who read this also read

FRICTION

Move Fast and Fix Things

What's Your Problem?

Reset

Making Work Visible

Designing Your Life

Related Skills