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The Skills-Powered Organization

The Journey to the Next-Generation Enterprise

Ravin Jesuthasan and Tanuj Kapilashrami

MIT Press, 2024

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In today’s fast-evolving world of work, organizations and workers alike must prioritize the identification, development, and deployment of employee skills. In this helpful guide, talent management experts Ravin Jesuthasan and Tanuj Kapilashrami provide a framework for a skills-centric approach to talent management and work design that renders companies more agile, resilient, and high-performing. Their detailed case studies demonstrate how to deconstruct jobs into tasks, leverage internal talent marketplaces, and foster a culture of continuous learning as a skills-powered organization.

Summary

Retire the jobs-based organizational model in favor of a skills-centric approach.

Artificial intelligence (AI) and automation are reshaping how individuals and companies organize and perform tasks. To fully leverage automation, organizations must identify and optimize the individual tasks and skills that underpin work rather than focusing primarily on official roles.

They must learn from alternative work models, such as freelancing, gig work, and project-based roles that emphasize individual capabilities and specific skills. Businesses must also abandon narrow job descriptions and hiring practices that limit diversity and undervalue skills.

Skills allow workers and companies to stay competitive in the evolving world of work.

In a fast-changing labor market, people must continuously build diverse, adaptable skill sets to stay relevant. Top in-demand skills include critical thinking, creativity, emotional intelligence, and digital literacy.

Generation Z’s preference for flexible, meaningful work, autonomy, and versatility supports a skills-first approach. Leading organizations in the new skills economy, such...

About the Authors

Ravin Jesuthasan leads Mercer’s Transformation Services business and contributes to the World Economic Forum. Tanuj Kapilashrami is the chief strategy and talent officer at Standard Chartered Bank.

The Skills-Powered Organization

The Journey to the Next-Generation Enterprise

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Summary

Retire the jobs-based organizational model in favor of a skills-centric approach.

Skills allow workers and companies to stay competitive in the evolving world of work.

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