In: Social Skills
Conflict Resolution
When tensions rise at the office, cut through the anger and find common ground to solve the problem.
Summaries
Getting to Zero
How to Work Through Conflict in Your High-Stakes Relationships
Hachette Book Group USA, 2021
Crucial Accountability
Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
McGraw-Hill, 2013
The 7 Principles of Conflict Resolution
How to Resolve Disputes, Defuse Difficult Situations and Reach Agreement
FT Publishing, 2018
Fierce Conversations
Achieving Success at Work and in Life, One Conversation at a Time
Berkley, 2004
Getting Relationships Right
How to Build Resilience and Thrive in Life, Love, and Work
Berrett-Koehler, 2020
Wait, I’m Working with Who?!?
The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
Career Press, 2021
Facilitating Breakthrough
How to Remove Obstacles, Bridge Differences, and Move Forward Together
Berrett-Koehler, 2021
