In: Management

Crisis Management

If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.


9 Book

Once a Warrior

How One Veteran Found a New Mission Closer to Home
Jake Wood
Sentinel, 2020
9 Book

Crisis Ahead

101 Ways to Prepare for and Bounce Back from Disasters, Scandals and Other Emergencies
Edward Segal
Nicholas Brealey Publishing, 2020
8 Article

Lessons from the Amazon Labor Union

Are Workers Now in Charge?
Josh Bersin
Josh Bersin, 2022
9 Video
Katharine Manning
SXSW, 2021
8 Book


Embracing the Aftershocks of COVID-19 to Create a Better Model of Working
Steve Cadigan
Amplify, 2021
9 Article

What It's Like to Fight a Megafire

Wildfires have grown more extreme. So have the risks of combatting them
M.R. O'Connor
The New Yorker, 2021
8 Article
Rebecca L. Ray
The Conference Board, 2022
8 Article
Rosa Lyster
London Review of Books, 2021
8 Article

Is Paranoia the Key to Pandemic Preparedness?

Hypervigilance Beats Preparation for Unpredictable Crises
Niall Ferguson
Foreign Affairs, 2021
9 Book

The Empathetic Workplace

5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job
Katharine Manning
HarperCollins Leadership, 2021