If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.
Once a Warrior
How One Veteran Found a New Mission Closer to Home
101 Ways to Prepare for and Bounce Back from Disasters, Scandals and Other Emergencies
Nicholas Brealey Publishing, 2020
Lessons from the Amazon Labor Union
Are Workers Now in Charge?
Josh Bersin, 2022
Embracing the Aftershocks of COVID-19 to Create a Better Model of Working
What It's Like to Fight a Megafire
Wildfires have grown more extreme. So have the risks of combatting them
The New Yorker, 2021
The Conference Board, 2022
London Review of Books, 2021
Is Paranoia the Key to Pandemic Preparedness?
Hypervigilance Beats Preparation for Unpredictable Crises
Foreign Affairs, 2021
The Empathetic Workplace
5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job
HarperCollins Leadership, 2021