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In: Social Skills

Feedback

Feedback works if it is fair, factual and focused on specific steps employees can take to improve and succeed. Learn how to give productive feedback that helps and motivates as well as how to receive it with grace.

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Summaries

9 Video

Radical Candor

The Surprising Secret to Being a Good Boss
Kim Scott
First Round Review, 2015
Book

Radical Candor

Be a Kick-Ass Boss Without Losing Your Humanity
Kim Scott
St. Martin’s Press, 2017
8 Book

The Feedback Imperative

How to Give Everyday Feedback to Speed Up Your Team’s Success
Anna Carroll
River Grove Books, 2014
8 Book

Performance Conversations

How to Use Questions to Coach Employees, Improve Productivity, and Boost Confidence (Without Appraisals!)
Christopher D. Lee
SHRM, 2020
9 Book

The Feedback Fix

Dump the Past, Embrace the Future, and Lead the Way to Change
Joe Hirsch
Rowman & Littlefield Publishing Group, Inc., 2017
8 Book

The Truth Doesn’t Have to Hurt

How to Use Criticism to Strengthen Relationships, Improve Performance, and Promote Change
Deb Bright
AMACOM, 2014
Book

Thanks for the Feedback

The Science and Art of Receiving Feedback Well
Douglas Stone and Sheila Heen
Viking, 2014
7 Article

Give Compassionate Feedback While Still Being Constructive

People want feedback that helps them grow and improve. But how you deliver it matters, too.
Arianna Huffington
The New York Times, 2020
8 Video
Douglas Stone and Sheila Heen
Talks at Google, 2014
7 Book

Coaching and Feedback for Performance

Leading from the Center
Duke Corporate Education
Kaplan Publishing, 2005
8 Article
Nicole Abi-Esber and Juliana Schroeder
Behavioral Scientist, 2023
8 Article
Chris Musser
Gallup, Inc., 2019