Listening

Heed the golden rule of communication: Listen first, then respond. Learn how to hear what people are saying and tune into what they're not saying.


Summaries

Hard Business Truths that Will Help You Succeed

Tilman Fertitta

HarperCollins Leadership, 2019

6
The Power of Talk in a Digital Age

Sherry Turkle

Penguin Press, 2015

9
How to Drive Performance by Using Communicative Leadership

Emilio Galli Zugaro et al.

FT Press, 2017

7
Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus...in Three Simple Steps

Donny Ebenstein

AMACOM, 2014

7
Discover the Secret to Getting Through to Absolutely Anyone

Mark Goulston

AMACOM, 2009

8
Finding Constructive Solutions to Workplace Disputes

Erik J. Van Slyke

AMACOM, 1999

7

Missing something?

Suggest content