In: Industries, Industries

Retailing

Step into the store with the masters of retailing – step out with better sales.

Summaries

8 Book

The Domino’s Story
How the Innovative Pizza Giant Used Technology to Deliver a Customer Experience Revolution (The Business Storybook Series)
Marcia Layton Turner
HarperCollins Leadership, 2020
9 Book

Amazon
How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce
Natalie Berg and Miya Knights
Kogan Page, 2019
9 Book

Why We Buy
The Science of Shopping
Paco Underhill
Simon & Schuster, 1999
10 Book

Buy Now
How Amazon Branded Convenience and Normalized Monopoly
Emily West
MIT Press, 2022
8 Article

Sustainability in Retail Is Possible – But There’s Work to Be Done
Shalini Unnikrishnan et al.
Boston Consulting Group, 2022
8 Book

Reengineering Retail
The Future of Selling in a Post-Digital World
Doug Stephens
Figure 1 Publishing, 2017
10 Video

The Incredible Logistics of Grocery Stores
Wendover Productions
Wendover Productions, 2021
8 Book

Digital Luxury
Transforming Brands and Consumer Experiences
Wided Batat
SAGE Publications, 2019
9 Book

The Aisles Have Eyes
How Retailers Track Your Shopping, Strip Your Privacy, and Define Your Power
Joseph Turow
Yale UP, 2017
Book

The Secret Life of Groceries
The Dark Miracle of the American Supermarket
Benjamin Lorr
Avery, 2020
7 Article

Five Ways Ecommerce Is Being Revolutionized Right Now
Manish Dudharejia
Econsultancy, 2018
7 Book

The Nordstrom Way to Customer Experience Excellence, 2nd Edition
The Inside Story of America's #1 Customer Service Company.
Robert Spector and Breanne O. Reeves
Wiley, 2017