How Ultra-High Performers Leverage Sales-Specific Emotional Intelligence to Close the Complex Deal

Jeb Blount

Wiley, 2017

Innovative Sourcing and Logistics for a Fiercely Competitive World

Suman Sarkar

AMACOM, 2017

8/10 Pro
The Science Behind Creating Great Experiences and Lasting Impressions

Noah Fleming

Career Press, 2016

8/10 Pro
How Retailers Track Your Shopping, Strip Your Privacy, and Define Your Power

Joseph Turow

Yale UP, 2017

9/10 Pro
For years, Airbnb was the friendly foil to Uber. But when the stakes got higher, it learned to fight.

Brad Stone

Backchannel, 2017

8/10 Pro
Subtle Skills. Big Results.

Larry Kendall

Greenleaf Book Group, 2017

A Roadmap for Customer-Centered Innovation

Stephen Wunker et al.

AMACOM, 2016

9/10 Pro
A Practical Guide to Optimizing the Customer Experience

Ben Reason et al.

Wiley, 2015

8/10 Pro

Jerry Useem

The Atlantic, 2017


John Hawthorne

Floship, 2017

8/10 Pro