Assertive Communication Skills

Stand up and be heard: Master the business advantage of clear, articulate, forceful speech.

Talk Normal
Book
 

Tim Phillips

Kogan Page, 2011

(7)

Journalist Tim Phillips lobbies for good grammar, clear language and independent thinking.
Comebacks at Work
Book

Kathleen Kelley Reardon and Christopher T. Noblet

HarperBusiness, 2010

(8)

Control your workplace conversations. Learn to respond so pushy co-workers treat you better.
Win at Work!
Book
 

Diane Katz

Wiley, 2010

(8)

Learn how to resolve workplace conflicts in eight simple steps.
Increase Your Influence at Work
Book
 

Richard A. Luecke and Perry McIntosh

AMACOM, 2010

(7)

How to navigate the tricky shoals of workplace power struggles