In: Social Skills

Conflict Resolution

When tensions rise at the office, cut through the anger and find common ground to solve the problem.

Summaries

8 Book

Getting to Zero

How to Work Through Conflict in Your High-Stakes Relationships
Jayson Gaddis
Hachette Book Group USA, 2021
9 Book

This Is How Your Marriage Ends

A Hopeful Approach to Saving Relationships
Matthew Fray
HarperOne, 2022
9 Book

The Anatomy of Peace

Resolving the Heart of Conflict
The Arbinger Institute
Berrett-Koehler, 2022
7 Podcast
Mike Maughan and Angela Duckworth
No Stupid Questions, 2023
6 Article

Artificial Intelligence (AI) and Mediation

Technology-Based Versus Human-Facilitated Dispute Resolution
Audrey Berland
JD Supra, 2023
9 Podcast
Adam Grant
Work Life with Adam Grant, 2021
7 Book

Wait, I’m Working with Who?!?

The Essential Guide to Dealing with Difficult Coworkers, Annoying Managers, and Other Toxic Personalities
Peter Economy
Career Press, 2021
7 Book

Can We Talk?

Seven Principles for Managing Difficult Conversations at Work
Roberta Chinsky Matuson
Kogan Page, 2021
8 Book

High Conflict

Why We Get Trapped and How We Get Out
Amanda Ripley
Simon & Schuster, 2021
9 Book

From Conflict to Courage

How to Stop Avoiding and Start Leading
Marlene Chism
Berrett-Koehler, 2022
9 Article
Animikii, Inc.
Animikii, Inc., 2019
9 Book

Talking Taboo

Making the Most of Polarizing Discussions at Work
Alexander Alonso
SHRM, 2022