Dealing with Difficult People at Work

Sure there are jerks in the world, but why do they all work at your office? How to cope with creeps and cretins.

Managing the Unmanageable

Anne Loehr and Jezra Kaye

Career Press, 2011


Tame your most challenging employee with several easy-to-use tools.
Suddenly in Charge

Roberta Chinsky Matuson

Nicholas Brealey Publishing, 2011


Managing your direct employees is important. Managing your boss is crucial.
The Triangle of Truth

Lisa Earle McLeod

Perigee, 2010


The ultimate guide to solving problems, managing conflict and creating peace, wherever you go.
Fails to Meet Expectations

Corey Sandler and Janice Keefe

Adams Media, 2007


Don’t let it slide: How to manage, document and improve poor employee performance.