Effective Communication

How to say what you mean: Do people hear the message you intend to convey? Learn to penetrate their filters and preconceptions, and make your point persuasively.

Talk Lean

Alan H. Palmer

Capstone, 2013


Streamline your conversations and meetings by talking courteously but directly.
How to Say Anything to Anyone

Shari Harley

Greenleaf Book Group, 2013


Improve your workplace relationships and build trust with clear, mutually supportive communication.
Body Language in Business

Adrian Furnham and Evgeniya Petrova

Palgrave Macmillan, 2010


Become fluent in nonverbal communication by understanding body language – your own and other people’s.
How To Say It for First-Time Managers

Jack Griffin

Prentice Hall Press, 2010


Managers who cannot communicate effectively cannot manage effectively.