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导读荐语
这本由两位咨询师和两位律师共同编著的书教你如何开展专业服务业务。在本书中，作者阐述了个人言行对公司的影响，介绍了一些基本的财务知识以及如何沟通、谈判和处理人际关系，如何提高口头和书面表达技巧，如何管理时间，如何进行绩效评估，以及专业服务业务的其他诸多方面。相信每位读者都会从中有所获，但本书并未具体说明如何打造一家专业服务企业，而是给以客户为导向的企业提出了一些最基本且最有价值的建议。getAbstract愿将这本通俗易懂、内容翔实的佳作推荐给那些有意涉足客户导向型业务或专业服务业务的读者朋友们。
浓缩书
关于作者
艾伦·帕奈特（Alan Pannett）是一家职业发展机构的CEO，该机构专门为专业服务业务提供培训；沙丽妮·思科瑞（Shalini Sequeira）和安德鲁·迪尼斯（Andrew Dines）是谢尔曼·斯特灵律师事务所的律师；安德鲁·德伊（Andrew Day）创作过多部戏剧和电影剧本。
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恭喜你又学完了一篇干货！复述、评论及做笔记是对知识最大的致敬↓