导读荐语
职场人士经常会犯一些沟通方面的错误,这不仅有损其个人形象,也会影响沟通效果。沟通专家吉姆·佐勒和克里·普雷斯顿在本书中指出了十六个最严重的沟通错误,并且阐述了该如何纠正或者避免此类错误,比如打断别人说话、没想好说什么就回答以及不注意个人形象等,这些都会影响你的职业发展。本书虽然不标新立异,但是言简意赅、清晰准确。不管你是渴望获得指导的职场新人还是亟需得到建议的资深人士,getAbstract都诚挚地向你推荐本书。
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关于作者
吉姆·佐勒(Kim Zoller)和克里·普雷斯顿(Kerry Preston)是礼仪和领导力方面的顾问,经常发表公共演讲,并且共同创立了图像动力公司(Image Dynamics)。
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