导读荐语
很多沟通专家满脑子好点子,可就是难说服公司实施。这本书能提供支持,帮你提升影响力,成为解决问题的高手。沟通者能帮领导层达成公司目标,帮员工适应新变化。苏和利亚姆这两位行家告诉你,和员工沟通时,语言表达要清晰、定好预期目标、善于倾听。他们提供策略,教你怎么在不确定的情况下给团队找到方向,让员工更有参与感。他们还用了一些大企业的真实案例,像思科(Cisco)、汇丰银行(HSBC)、诺和诺德(Novo Nordisk),给读者现身说法。
浓缩书
关于作者
苏·德赫斯特(Sue Dewhurst)具备20年的内部沟通经验,后来转型成为资深的内部沟通教练,专门做全球领导力培训。利亚姆·菲茨帕瑞克(Liam FitzPatrick)是伦敦唐德咨询(Donhead Consultants)公司的合伙人,著有《内部沟通:实践者手册》(Internal Communications: A Manual for Practitioners)一书。他们二人联手打造了梅尔克拉姆黑带(Melcrum Black Belt)项目,这是给内部沟通专家提升专业技能的顶级培训课程。
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