导读荐语
感情和情绪影响人们的工作表现,当然也就间接地决定了工作场合的基调。情商因素在职场上的运用以及其影响力已是不争的事实。如果你想着重学习和了解情商对职场的影响,可以阅读李·加尔登瓦茨、约克·车博斯克以及阿尼塔·罗沃三人合著的这本实用手册,此书讲解的就是在与人共事以及管理形形色色的员工时应该如何运用情商。作者认为人与人之间的差异往往会引起一系列降低工作效率的情绪。为此,他们提供了一个包含四部分的“情商与多元文化的模式”来协助经理人和员工更加有效地驾驭自己的情绪。这本书包含各种各样的练习、图表和问答来帮助你提高情商。getAbstract认为这本专著对于经理人非常适用,尤其是那些身受职场多元化挑战的管理新人。
浓缩书
关于作者
李·加尔登瓦茨(Lee Gardenswartz)博士是一名多元文化培训师,在一家管理咨询公司任执行董事。阿尼塔·罗沃(Anita Rowe)博士是一家情绪智商和文化多样性研究机构的顾问和合伙人,曾与加尔登瓦茨合著《多元化管理》和《全球多元化工作指南》两书。约克·车博斯克(Jorge Cherbosque)博士是美国加利福尼亚州大学洛杉矶分校,安德森管理学院的教授,是“员工咨询中心”的负责人之一。
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