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心理安全的四个阶段
书籍

心理安全的四个阶段

定义包容和创新之路

Berrett-Koehler, 2020 more...

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关键特征

  • 解析性
  • 创新性
  • 引人入胜

导读荐语

研究表明,金钱无法弥补工作场所心理安全的缺失。心理安全即归属感,以及畅所欲言、学习和贡献的自由。当员工在创造和创新时感到足够舒适,组织就会获得竞争优势。领导力顾问蒂莫西·克拉克 (Timothy Clark) 概述了公司变得具有包容性和远见必须经历的四个阶段——激励员工做到最好。

浓缩书

心理安全能提高团队绩效和组织保持竞争力的能力,可分四个阶段实现

为了在当今经济环境中占有一席之地,公司需要保持其竞争优势。组织领导者必须培育可激发协作和创新的前瞻性文化。他们必须学会消除阻碍团队表现的心理障碍。 公司必须营造让员工可以放心采取行动并解决问题的环境。

有效的领导者明白他们必须鼓励联系和协作以刺激创新。 团队成员必须感到受到尊重,并有权思考和成长。创新依赖于智力碰撞——团队成员可以质疑现状、审查现有系统并开发新的、更有效的流程。同时,必须尽量减少阻碍合作或催生报复恐惧的社会摩擦。

人类需要食物和住所才能健康生活。然而,除了这些基本需求之外,他们还有满足心理需求的动力。后工业经济时代的领导者必须了解这些需求如何在创建协作和创新的劳动力队伍中发挥作用。现代领导者必须摒弃传统的权威等级制度,即上层指挥、员工遵循的模式。相反,他们必须认识并推行心理安全的四个阶段,明白满足这些需求将提高团队绩效并营造有创意、有吸引力的工作场所。

关于作者

蒂莫西·R·克拉克(Timothy R. Clark)是全球领导力咨询、培训和评估组织 LeaderFactor 的创始人兼首席执行官。 他已著书五本,开发了 EQometer™ 情商评估。


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