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斯图尔特·利夫
提高政府工作人员的绩效
部门领导工作指南
AMACOM, 2011
What's inside?
“公共服务”可以很高效。
导读荐语
一般民众多认为政府部门机构庞杂、效率低下,而不是服务出色、表现突出或讲求诚信,但事无绝对。作为美国退伍军人管理局的人力资源专家,斯图尔特·利夫先生在书中介绍了政府部门领导如何能够通过恰当的方式方法,引导下属高效工作、以客户为本、尽心尽责。利夫先生在政府部门负责人力资源工作,他的著作语言通俗,深入浅出,相信会给各位读者带来诸多启迪。getAbstract特此向广大读者推荐本书。如果你是政府部门主管,希望提高下属工作热情与责任意识,相信本书会对你的工作有所帮助。
浓缩书
关于作者
本书作者斯图尔特·利夫(Stewart Liff)先生是人力资源专家,在政府部门工作已有三十多年,曾在美国退伍军人管理局任职多年。斯图尔特·利夫先生曾获得总统管理改善委员会奖章和总统功勋奖。
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Communicate Effectively
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Lead Strategically
Leadership
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Optimize Workforce Performance
Personal Growth
Place Talent Strategically
Shape Organizational Culture
Soft Skills
Workplace Skills
Lead Operational Planning
Communicate Strategically
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Executive Leadership
Foster a Culture of Innovation
Retain Employees
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Translate Strategy into Action
Restructure Your Organization
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Evaluate Employees
Drive Continuous Improvement
Become More Productive
Management
Attract and Recruit Talent
Manage People and Talent
Manage Talent
Set Performance Standards
Reward Employee Contributions
Manage Teams and Departments
Motivate Your Team
Public Sector Best Practices
Create a Hiring Strategy
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