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管理者答疑手册
书籍

管理者答疑手册

利用强大的工具来塑造团队,最大化你的影响与作用,并应对挑战

Career Press, 2018 подробнее...

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关键特征

  • 实用性
  • 结构清晰
  • 重要性

导读荐语

在这本翔实而有用的问答指南中,咨询师芭芭拉·米切尔和康尼亚·甘勒姆讨论了管理者面临的许多隐患,以及他们有效应对这一切的方式。管理者可能会在他们自己还没有意识到的很多方面犯下错误。如果你同意和供应商共进午餐,那么你可能就违反了组织规定,即不允许接受这样的小恩小惠。如果你雇佣的某人伤害了其他人,你可能会因为过失雇佣而被索赔。如果你没有将员工相关的医疗信息,传递给人力资源处或高管层,你可能就违反了《美国残疾人法》。这本手册,无论对新手管理者、面临新挑战的老鸟管理者,还是加入了与之前运作方式全然不同的新公司的管理者而言,都将大有裨益。

浓缩书

管理者的挑战

当一名管理者是困难的。管理者们所需要做的一切——包括人员管理、项目等工作,都可能变得难以应付。可能出现的困难处境、古怪事件和具有挑战性的情况,都伴随着无数令人困惑的特殊问题,即使最有经验的管理者也可能因此而感到困惑。新任的管理者,可能会在不知不觉中,在一天内就吃瘪了十余次。如果你想知道如何处理令人困惑的人事状况,或扑灭工作场所的星星之火,可以求助于管理者们的经验,也就是那些实地测试过他们的策略,并能提供有用见解和可靠建议的管理者们。

你是新来的管理者,那么现在该怎么办?

新的管理者可能会面临的冲击是:不熟悉的人员问题和项目的挑战。你可以考虑如下的建议:

  • 作为一个新任的管理者,我该如何赢得我将要领导的人的支持你的首要工作是了解你团队中的人。找出他们是谁,是什么让他们这么做的,以及每个团队成员都有哪些特殊的才能和专长。由于你的员工可能已经为你的组织工作了一段时间,他们将有宝贵的,你尚未掌握的制度性知识:向他们学习。记住,不要事无巨细地管理你的团队成员——那样会令他们失去工作的兴趣。此外,给团队成员足够的时间来适应你,以及你个人的管理风格。

关于作者

芭芭拉·米切尔(Barbara Mitchell)是米切尔集团(The Mitchell Group)的执行合伙人,该集团是一家提供人力资源和组织发展咨询的公司。康尼亚·甘勒姆(Cornelia Gamlem),隶属于SPHR,是管理咨询公司(Gems Group)的创始人和总裁,该公司提供人力资源和商业解决方案的咨询。


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