Employee engagement is on the decline globally, says business consultant Steve Curtin, and organizations must take proactive steps to reengage their people. He warns that disengaged teams cost companies money and often prevent them from achieving their key performance indicators. Curtin urges managers, supervisors and leaders to engage workers by helping them connect to their organizations’ higher purpose. In this engrossing manual, he provides a powerful framework that can help leaders and teams discover their “why.”
About the Author
Speaker and consultant Steve Curtin also wrote Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary.
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