Summary of A Noble Purpose Alone Won’t Transform Your Company

Looking for the article?
We have the summary! Get the key insights in just 5 minutes.

A Noble Purpose Alone Won’t Transform Your Company summary
Start getting smarter:
or see our plans

Rating

9

Qualities

  • Applicable
  • Concrete Examples
  • Engaging

Recommendation

Business leaders appreciate the importance of employee engagement, but many misunderstand what truly drives it – and most neglect its fundamental enabler. In an interesting white paper for MIT Sloan Management Review, Rob Cross, a professor of global leadership at Babson College; Amy Edmondson, professor of leadership and management at Harvard Business School; and Wendy Murphy, associate dean and professor of management at Babson College, report on research based on organizational network analysis and interviews with 200 business leaders that reveal the central role of interpersonal collaboration in employee engagement. The authors offer a three-step process for generating positive collaboration and specific leadership behaviors to support each step.

About the Authors

Rob Cross is a professor of global leadership at Babson College and founder of Connected Commons, a research consortium of 80 leading global firms. Amy Edmondson teaches leadership and management at Harvard Business School. Wendy Murphy is associate dean and professor of management at Babson College.

 

Summary

For building employee engagement, nothing else matches the impact of interpersonal collaboration.

Many leaders believe a sense of purpose drives engagement, but organizational network analysis (ONA) shows that interpersonal collaboration makes the biggest difference. At software as a service (SaaS) developer WorkDay, despite the company’s relatively workaday mission, the workforce enjoys high levels of engagement, energy and enthusiasm. As the cause, Workday’s leaders point to their dedication to fostering collaboration. Recruiters hire candidates who show empathy and a service orientation, and the company’s leaders encourage employees to build interpersonal networks.

A three-step process fosters collaboration, beginning with establishing safety and trust.

Leaders should build collaboration in three phases. First, lay...


More on this topic

Customers who read this summary also read

How Successful Women Manage their Networks
9
Collaborate Smarter, Not Harder
8
The New Leadership Playbook for the Digital Age
10
Selling Solutions Isn't Enough
8
Improving the Rhythm of Your Collaboration
9
People Priorities for the New Now
9

Related Channels

Comment on this summary